Customer Trust & Data Protection

Privacy Policy

At Malayali Fashion, we deeply respect your privacy and are committed to safeguarding the personal details you entrust with us. This policy explains how we collect, handle, and protect your information when you browse our boutique or place orders.

Last Updated: September 2026
1. Information We Collect
  • Personal Details: When you register, sign in, or place an order, we collect your full name, email address, phone/WhatsApp number, and postal shipping addresses.
  • Order & Transaction Records: We store records of the handcrafted garments you order, sizes, quantities, and chosen delivery methods.
  • Device & Browsing Data: We automatically record non-identifying technical information such as browser type, IP address, and pages viewed to optimize user experience and responsive styling.

2. How We Use Your Information
  • Order Fulfillment & Dispatch: Your contact details and delivery addresses are utilized solely to process, hand-pack, and ship your garments, as well as generate real-time WhatsApp order tracking updates.
  • Customer Support: We utilize your email and WhatsApp number to assist with size inquiries, custom blouse fitting consultations, and delivery coordinates.
  • Account Security: Your credentials and encrypted authentication sessions protect your personal order history and address preferences.

3. Data Protection & Security
  • Industry Standard Encryption: All network communication is strictly transmitted over HTTPS with SSL/TLS encryption.
  • Secure Session Management: We implement secure HTTP-only cookies to protect user sessions against cross-site scripting (XSS) and token theft.
  • No Plaintext Credentials: User passwords are encrypted server-side using modern cryptographic hashing algorithms (bcrypt/Argon2). We never store or log plaintext passwords.

4. Third-Party Sharing & Disclosure
  • We never sell, rent, or trade your personal information to third-party advertisers or data brokers.
  • Information is shared only with verified logistics partners (e.g., courier services) strictly to deliver your package to your doorstep.

5. Your Privacy Rights & Contact
  • You have the right to inspect, update, or request the deletion of your account details at any time.
  • For privacy inquiries or data requests, reach out to our customer support at malayalifashions@gmail.com or via phone/WhatsApp at +91 9388099998 (Contact: Basil T Paul).
Security Assurance

Your session cookies are protected with HttpOnly and HTTPS Secure flags. We never store credit card or payment PIN details on our servers.

100% Encrypted Communication
Privacy Concierge

Have questions about your data or wish to request data removal? Our team is happy to assist.

Contact Privacy Team →